Push: free, instant, lock-screen.
The killer mobile feature. One tap, every customer's home screen. No postage, no per-text fees, no inbox roulette. Schedule, segment, or fire from what people actually do in the app.
APNs
OneSignal
"Bay's open at 9 — first three to tap reschedule get in." Sent 8:47am. Fourteen bookings by 9:15.
Email, plug into what you pay for.
Brevo, SendGrid, Mailchimp, Postmark, Resend — pick the platform you already pay for, or we'll set one up. Receipts, drip sequences, win-backs, password resets all run through it.
Brevo
Postmark
Resend
Receipt and the "we miss you" campaign both fire off the same customer record. No CSV exports, no list drift.
SMS, two-way and threaded.
Twilio or Telnyx for confirmations and reminders. When customers text back, the reply lands pinned to their job in your dashboard — not in some shared inbox or a tech's personal cell.
Telnyx
MessageBird
Customer texts "running late." Your tech sees it pinned to the active appointment before they roll up.
Twelve languages, one template.
Every send goes out in any of the 12 languages this site already runs in — write once, it lands in your customer's language. WhatsApp Business API for the markets where it's THE channel (LATAM, MENA, India, parts of Europe). Messenger and RCS slot in beside it.
WhatsApp
Messenger
RCS
English app. Spanish push. WhatsApp confirmations. You write the message once; customers hear it the way they hear everything else.
Triggered by what they do.
"No-shows in the last 30 days." "Members up for renewal." "Cart abandoned over $80." Sends fire off real signals from inside the app — not a CSV from last quarter.
Behavior
Segments
Lifecycle
Renewal nudge fires fourteen days before the plan expires. Customer renews from the message. No chase call.
All channels, one screen.
Compose once. The send picks the route — push for active users, SMS for the rest, email for the audit trail. Open rates, taps, replies, opt-outs — all roll up to one view.
Inbox
Reporting
A/B
Friday morning: "sent 412, 287 opens, 41 bookings, 3 unsubs." One number, four channels, no stitching.